Frequently Asked Questions
For any questions not answered here, email us at "firstname.lastname@example.org".
Are Heaps Dinkum Costumes totally awesome?
They're the best costumes in the world. The people who wear them are awesome too! Check out our Facebook to see some cool pics.
What size am I?
The sizes for all costumes are in their descriptions. Most inflatable suits are one-size-fits-all.
Can you see through the face?
Yes, although it does obstruct your vision a little. Probably best not to drive, swordfight, operate heavy machinery, or anything else that might be dangerous if you don't have full vision.
Can you drink through the face?
Yes, although it might get a little messy.
Do I have to blow up my inflatable suit?
No, it has a small fan inside which provide consistent inflation. Simply put on the suit, and turn it on.
Do you sell morphsuits?
No, our costumes are better! Morphsuit, zentai, second skin, and others, are all names for a similar product.
Can you do custom designs?
We sure can, but only for bulk orders at this time. Check out our custom design page here. They can be pretty much any style, any design, so use your imagination!
I own a costume/party supplies store. Can I stock your products?
Definitely. Contact us at "email@example.com" for more information.
Where is your store located?
We are located in Pinnaroo, SA.
Can I pick my purchase up in person?
Unfortunately not. We only do online delivery at this time, but hope to open a bricks and mortar shop soon!
My item(s) have not arrived yet?
All our purchases are mailed via Auspost for fast, reliable delivery. On very rare occasions, Auspost can make a mistake, and it may result in a slow or missing delivery. Please contact Auspost with your tracking number and all queries regarding this, as unfortunately, there is nothing we can do to help. The tracking number is emailed to you at the time of shipping. If you would like to return a purchase due to slow delivery, see our returns page.